Billing and plans
Last updated Nov 09, 2026 · en
Billing and plans
Plans differ in chats per period, device and source slots, formats, media/ZIP support and history depth. The Pricing page lists the current values; your Account page shows what you use.
Subscribing and changing plans
Checkout and card management run on Stripe; we never see your card number. Change or cancel from Account → Billing, which opens the Stripe customer portal. Upgrades apply immediately with a prorated charge; downgrades and cancellations take effect at the end of the paid period.
Trials, promo codes and referrals
Some plans start with a free trial — you receive a reminder three days before it ends. Promo codes are entered at checkout. Referral links give both sides extra chats once the invited account subscribes.
Extra chats
Ran out before the period ends? Buy extra chats on the Account page when the server offers them. They never expire and are used only after the plan quota is spent.
Failed payments
If a payment fails you get an email and the app keeps working for a grace period while Stripe retries. Update the card in the billing portal; the subscription resumes automatically.
Invoices are listed under Account → Billing → Invoices.